General Terms and Conditions1
1. General
(1) These General Terms and Conditions (GTC) apply to all offers and services relating to 247Group GmbH. 247Group GmbH includes the following online shops: 247group.de, 247work.de, 247moto.de, 247fight.de, 247fan.de, 247style.de and toj.de. If the customer refers to the inclusion of his own terms and conditions of business or purchase, these are contradicted.
(2) Individual contractual agreements take precedence over general terms and conditions.
2. conclusion of the contract
(1) The service descriptions on our Internet pages, 247Group GmbH, do not yet constitute offers to conclude a purchase contract. Such an offer is only made with the customer's online order via the contact form or on the basis of an order placed by telephone or in text form. The subsequent confirmation of receipt of the order sent by us does not constitute acceptance of this offer. The purchase contract is only concluded upon receipt of the order confirmation. The customer is no longer bound by his offer (this expires) if we have not sent him the declaration of acceptance within 5 calendar days (calculated from receipt of the order by us).
(2) If a declaration of acceptance received by the customer late has been sent in such a way that it would have been received by him in good time in the case of regular transport, and if the customer had to recognise this, he must notify us of the delay immediately after receipt of the declaration, unless it has already been done beforehand. If the customer delays the dispatch of the notification, the acceptance shall not be deemed delayed. Otherwise, delayed acceptance by us shall be deemed to be a new offer to conclude a purchase contract, which the customer may accept by express declaration of acceptance or by taking delivery of the goods.
3. Choice of law
The contractual relationship between the parties to the purchase contract shall be governed by the law of the Federal Republic of Germany. Excluded from this choice of law are the mandatory consumer protection regulations of the country in which the customer has his habitual residence. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.
4. prices, payment, delivery, shipping costs
(1) The remuneration includes the value added tax (VAT) applicable at the time of the order.
(2) We offer various payment options when concluding contracts. Information on our payment methods can be found under payment options.
(3) The shipping costs can be found in the shipping conditions button in the navigation bar and in the product presentations.
5. distance selling information
(1) The description of the goods results from the presentation on the Internet at 247group.de, 247work.de, 247moto.de, 247fight.de, 247fan.de, 247style.de or toj.de.
(2) The instructions on your statutory right of cancellation as a consumer, exceptions to the right of cancellation, its premature expiry, the cancellation form, the consequences of cancellation, e.g. Returns, return costs and compensation can be found in section 6 of our General Terms and Conditions "Cancellation Policy & Cancellation Form".
(3) Delivery shall be made within 5 working days (Monday to Friday, excluding public holidays) at the latest after the payment order has been issued to the remitting bank (in the case of advance payment) or to the customer. after conclusion of the contract (for cash on delivery or purchase on account).
(4) We do not provide any customer services, in particular no customer service, and do not grant any guarantees ourselves.
(5) There is no out-of-court complaint or redress procedure to which we are subject.
(6) All further information about our company, the offer and the processing of the purchase can be found on our website.
6. cancellation policy & cancellation form
Right of cancellation: You have the right to cancel this contract within 60 days without giving any reason. The cancellation period is 60 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (247group.de, Retourenannahme, Borsigstraße 1, 24568 Kaltenkirchen, Fax: 03212 / 1139885, E-Mail: service@247group.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract.You can inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email).
You can use the attached sample cancellation form , but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires. Consequences of cancellation If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Here you will find the model cancellation form
7. Information on electronic business transactions
(1) Technical steps for concluding the contractSee the explanations in section 2 of our GTC.
(2) Saving the contract text / printoutThe customer can save the contract text by using the "Save as" function of his browser to save the relevant website on his computer. The customer also has the option of printing out the text of the contract using the browser's print function. We ourselves save the contract texts and make them available to the customer by email or post on request.
(3) Correction option The customer can correct their entries at any time during the order process by selecting the "Back" button in the browser and then making the corresponding change. The customer can cancel the entire order process at any time by closing the web browser. Furthermore, the order overview also offers an additional correction option before sending the online order, which is pointed out to the customer.
(4) Language The language available for the conclusion of the contract is exclusively German.
(5) Code of conduct We have not subjected ourselves to any special code of conduct (set of rules).
8. warranty
There is a statutory right of liability for defects for goods. The warranty period for defects in the goods is 24 months for new goods in accordance with the statutory provisions and 12 months for used goods. However, the regular limitation period of 3 years shall apply, beginning at the end of the year in which 1. the claim arose and 2. the warranty period begins. the creditor becomes aware of the circumstances giving rise to the claim and the identity of the debtor or should have become aware of them without gross negligence,- in the case of liability for damages resulting from injury to life, limb or health caused by a negligent or wilful breach of duty on my part or a wilful or negligent breach of duty on the part of one of my vicarious agents, or- in the case of liability for other damages, which are based on a wilful or grossly negligent breach of duty committed by me or on a wilful or grossly negligent breach of duty committed by one of my vicarious agents or- if it concerns liability for fraudulently concealed defects, claims arising from guarantee promises or liability in accordance with mandatory statutory provisions, e.g. in accordance with the Product Liability Act. e.g. under the Product Liability Act. The two-year limitation period for recourse claims in accordance with § 478 BGB remains unaffected. The warranty does not extend to normal wear and tear.
9. Retention of title
(1) We retain title to the delivered item until all payments arising from the purchase contract have been received. If the Buyer fails to fulfil its contractual obligations, in particular in the event of default of payment, we shall be entitled to demand the return of the delivered item; in this case, the Buyer shall be obliged to surrender the item.
(2) The buyer is obliged to inform us immediately in the event of seizure of the object of purchase or other related access or attempted access by third parties to the object of purchase, so that we can exercise our rights under the retention of title.
10. note on the Battery Act (BattG)
If the offer includes rechargeable batteries or batteries, you are legally obliged to dispose of used batteries or rechargeable batteries separately. Please hand them in at a municipal collection centre or at your local retailer. Batteries and rechargeable batteries that you have received from us can be returned to us free of charge. Batteries or rechargeable batteries that contain harmful substances are labelled with the symbol of a crossed-out dustbin and the chemical symbol of the respective harmful substance (e.g. "Cd" for cadmium, "Pb" for lead, "Hg" for mercury). You will also find this information again in the documents accompanying the consignment.
11. Transport damage
(1) If goods are delivered with obvious transport damage, please complain about such defects immediately to the deliverer and contact us as soon as possible.
(2) Failure to make a complaint or contact us has no consequences for your statutory warranty claims. However, they help us to be able to assert our own claims against the carrier or the transport insurer.
12. Data protection
(1) All data collected by us will be used and processed exclusively within the framework of the applicable data protection laws in accordance with our data protection regulations.
(2) The customer has the right to free information, correction, blocking and deletion of his stored data at any time.
13. copyright notice
The photos posted on our website and the texts created by us are protected by copyright. Unauthorised copying and publication of these (even in part) is punishable by law. § The
parties agree that Norderstedt shall be the exclusive place of jurisdiction for all mutual disputes arising directly or indirectly from the contractual relationship, provided that the contractual partners are merchants, legal entities under public law or special funds under public law.
15. severability clause
Should individual provisions of the contract with the customer, including these GTC, be or become invalid in whole or in part, or should the agreements contain a loophole, this shall not affect the validity of the remaining provisions.
Norderstedt, 16 January 2018